Real-Time Fraud Detection System Preventing 90% Suspicious Bookings for a Hospitality Client

Background

Rising risks from phishing-led account takeovers, fraudulent bookings submitted by partner travel agents, and coupon or payment abuse involving stolen cards or duplicate customer accounts.

Impact

Reduced fraud-related losses by 35%.
Cut account takeover attempts by 50%, strengthening customer protection.
Scalable system handled 3× transaction volume and adapted to new fraud patterns.